|
Policies
Customer Satisfaction
At Sweetie Pie Baby Boutique, customer satisfaction is our number one priority. If for any reason you are not satisfied with your shopping experience, please notify us immediately. Customer feedback is important for us to ensure we are meeting your needs at all times.
Privacy
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us.
We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Secure Shopping
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.
Shipping
Sweetie Pie Baby Boutique ships using USPS (Priority), UPS (Ground), and Fed Ex.
Most of our items ship within two weeks of your order. Many of our items ship sooner but we ask that you give us two to four weeks as some of our items are shipped directly from the manufacturer. Items that take longer to ship will be noted in the product description.
If you need immediate delivery on an item, please note this in the special request box when placing your order or contact a customer service representative. There is an additional fee for rush deliveries. Your customer service representative can provide you with this information.
Return Policy
Your satisfaction is our priority. If for any reason you are dissatisfied with your purchase, we will glady accept back the unused item within 14 days of the original purchase date. Customized, monogrammed, and personalized items are non-refundable. To receive a refund:
1. Contact Sweetie Pie Baby Boutique via e-mail (cameo@sweetiepiebaby.com) or phone (202-378-8746) and obtain a return authorization.
2. Send the item back.
3. Once we receive the item, we will issue a refund to the credit card you used for the original purchase.
4. Items received after 14 days will be issued a store credit.
| 
